Frequently Asked Questions

Our Jeeps are permitted on ALL roads and 4×4 trails designated as public. If you are unsure where to go . We can help direct you to trails suitable to  your interests and adventure level. We have our favorite trails to  recommend, but there are hundreds of miles of trails in the area, so  you will never run out of places to explore. 

There is no cross country travel allowed. You must stay on designated public roads and trails. Driving off the designated roads and trails and traveling cross county is dangerous can cause harm to divers, passengers, the land and the Jeep .  Our jeeps are not designed for rock crawling and rock crawling is prohibited in our Jeeps. 

It is quite common and valid to wonder if your car insurance policy will cover your off-roading trip. However, it is important to note that having comprehensive coverage auto insurance is mandatory when renting our Jeeps. You should not assume that your regular auto insurance will provide adequate coverage for such use, as they often offer minimal or no specific insurance for off-roading. To ensure the protection of your rental vehicle, the best option is to obtain an off-road vehicle policy, which some insurance companies may offer as an add-on to your existing coverage.

Alternatively, you have the option to purchase our overland insurance through MBA. This insurance can be obtained for less than $30 a day. It's essential to understand that as the renter, are 100% responsible for any damage caused to the vehicle. Therefore, we highly recommend adding the insurance coverage to safeguard yourself against any potential expenses.

Occasionally, accidents occur that result in minor damages such as a flat tire, a dented bumper, or a mangled fender. These are typically low-cost repairs that may not be covered by insurance or may not exceed the deductible amount. Here are some examples of the estimated costs for such damages:

• Fender flare: $300
• Bumper: $900
• Shock: $250
• Windshield: $550
• Tire: $350

In cases where more extensive damage is incurred and requires the services of a body shop, some guests may choose to file a claim with their auto insurance. However, if the insurance claim is denied, you will be fully responsible for covering the cost of the damage. That is why we highly recommend purchasing the overland insurance from MBA. This insurance coverage provides added protection and ensures that you are financially safeguarded in such situations.

While we make an effort to keep our Jeeps clean and detail them once a month.  We understand that our Jeeps are meant for adventurous activities and expect you are going to get dirty. With that said, in order to keep our overhead costs down, we ask that you return the Jeep close to the same condition as you got it.  The nearby  Ocean Blue Car is completely free for all our vehicles...so are the vacuums if needed. They also have an air hose to blow off dust in the interior to make cleaning the interior a breeze. 

There are certain situations where we may need to charge a cleaning fee. For instance, if food or beverages are spilled on the interior, we will have to shampoo the seats and allow them to dry, which renders the Jeep unavailable for at least 24 hours. The same applies if there is excessive dirt or mud on the interior.

If the Jeep is returned with excessive mud that has accumulated on critical components such as the engine, transmission, or brakes, it becomes challenging for us to quickly clean and return the Jeep to service. As a general guideline, it is advisable to keep the mud below the headlights and avoid driving at high speeds through mud holes to minimize the risk of excessive mud accumulation.

We appreciate your understanding and cooperation in helping us maintain the cleanliness and functionality of our Jeeps.

You may cancel your booking anytime within 7 days of your departure date, for a full refund, minus a 6% fee we are charged by the credit card processing company.